1. What are you buying and selling?
You sell your claim against the landlord to Fair-Rent. In return, you receive a fixed amount immediately: the purchase price. From the moment you sign, the claim is ours. We then take over the entire procedure against the landlord, including the risk and all costs. You don't need to do anything else after that.
We only ever buy a claim, never a debt. If it later turns out that, on balance, you have nothing to claim — or even owe your landlord money — that debt remains yours and we do not take it over. The sale can never leave you financially worse off.
You keep the lower rent going forward. We buy the right to recover what you overpaid in the past. From the moment the ruling becomes final, you yourself benefit from the reduced rent and lower monthly costs. That future benefit is not for sale — it remains entirely yours.
2. The outcome is uncertain — in both directions
Our offer is based on an initial assessment. What the claim ultimately actually recovers is not fixed in advance. There are two extremes, and it's important you know both:
- It could recover less — or even nothing. If the procedure ultimately recovers nothing, Fair-Rent takes the loss. You keep your full payout and never have to repay anything.
- It could also recover much more.It's possible the claim ultimately recovers far more than the amount we pay you. That difference then belongs entirely to Fair-Rent, not to you.
In other words: you trade an uncertain outcome — which could turn out higher or lower — for a guaranteed amount now, without risk, without a procedure, and without costs.
3. The choice is yours
You are not obliged to sell your claim to us. You can also choose to start a procedure yourself, for example through the Huurcommissie (Dutch Rent Tribunal), possibly with help from another party. In that case you keep any higher recovery yourself — but you also bear the risk, the time, the effort and the costs, with an uncertain outcome.
We deliberately lay out this choice for you, so you can weigh what fits your situation best: certainty and convenience, or carrying the risk yourself with the chance of more.
4. How is this formalized?
If you agree to our offer, you (electronically) sign two documents: the akte van cessie (deed of assignment, which transfers the claim) and an onherroepelijke machtiging (irrevocable power of attorney, which allows us to collect the claim). The above is stated explicitly once more in the deed of assignment and in the information sheet you receive with our offer. We then pay you the purchase price and take over the procedure. These documents are governed by Dutch law and issued in Dutch, as is standard for Dutch legal instruments.